Privacy Policy

Last Updated: January 23, 2025

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, company name
• Payment Information: Billing details processed securely through Stripe
• Campaign Data: Email content, recipient lists, campaign settings
• Communications: Messages you send to our support team

1.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system
• Cookies: Session data, preferences, analytics (see Cookie Policy)

2. How We Use Your Information

We use your information to:

• Provide and improve our AI-powered lead generation services
• Process your payments and manage your subscription
• Send personalized emails on your behalf using GPT-4o
• Communicate with you about your account and our services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and prevent fraud
• Send marketing communications (with your consent)

3. Data Sharing and Disclosure

3.1 Service Providers

We share data with trusted third-party providers:

• Stripe: Payment processing
• SendGrid: Email delivery infrastructure
• OpenAI: AI-powered email personalization
• Google Cloud: Hosting and database services

3.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive information
• Regular security audits and updates
• Access controls and authentication requirements
• Secure password hashing with bcrypt

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your account information at any time through your dashboard settings.

5.2 Data Deletion

You may request deletion of your account and associated data by contacting us at privacy@auraleadgen.com.

5.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any email or updating your preferences.

5.4 Cookies

You can control cookies through your browser settings. See our Cookie Policy for more details.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, and fraud prevention.

7. International Data Transfers

Your data may be transferred to and processed in the United States and other countries. We ensure appropriate safeguards are in place for international transfers.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

10. CCPA Compliance (California Users)

California residents have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Opt-out of the sale of personal information
• Request deletion of personal information
• Non-discrimination for exercising CCPA rights

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@auraleadgen.com
• Address: Aura LeadGenAI, [Your Business Address]
• Support: Contact Form